Are batteries included?
The light base requires 3 x AA batteries and they are not included. If you use the USB cable, you do not need batteries. The remote control does include the battery and you must pull the clear tab from the base to activate the remote.
What happens if the bulb blows? Can I replace it?
LED lights do not blow like normal light bulbs. LEDs do not get hot and therefore do not burn themselves out. The general lifespan of LEDs is up to 100 000 hours.
How do I clean the light?
Clean the acrylic light with a soft microfiber cloth. Do not use liquids, cleaning products or abrasive materials as this may damage the acrylic surface.
What do I do if the personalised name is incorrect?
We are sorry if there has been an error. All personalised details are transferred across from your order exactly as you type them. For example, EMMA or Emma. If we have made a mistake please send an email to hello@myluxeve.com.au so that we can rectify this for you as...
Having issues with your night light? Some troubleshooting below may assist:
Some basic troubleshooting tips to get started: – is the base on batteries or a USB cable? – if on batteries could you please try and replace them with brand new ones? – at the bottom of the remote control there is a little plastic travel tab. If not taken out already,...
How safe are your night lights?
All of our night lights use LED lights, which means they will never get hot. This means it is safe for you to leave the light on all night if you need to. LED lights also use a very small amount of power which means they are very low...