The light base requires 3 x AA batteries and they are not included. If you use the USB cable, you do not need batteries. The remote control does include the battery and you must pull the clear tab from the base to activate the remote.
What happens if the bulb blows? Can I replace it?
LED lights do not blow like normal light bulbs. LEDs do not get hot and therefore do not burn themselves out. The general lifespan of LEDs is up to 100 000 hours.
How do I clean the light?
Clean the acrylic light with a soft microfiber cloth. Do not use liquids, cleaning products or abrasive materials as this may damage the acrylic surface.
What do I do if the personalised name is incorrect?
We are sorry if there has been an error. All personalised details are transferred across from your order exactly as you type them. For example, EMMA or Emma. If we have made a mistake please send an email to hello@myluxeve.com.au so that we can rectify this for you as fast as possible.
